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Reviews

Reviews

At Myatt Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Myatt Air Conditioning, LLC, Air Conditioning Repair, Charleston, SC

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Reviews of Myatt Air Conditioning

5

(Based on 40 rated reviews)

55

03-Jul-2024

Product or service reviewed: Two complete HVAC replacements

We have a dual zone home and one or or HVACs went out. I was diagnosed as a piston failure. Received two estimates for replacement systems on July 1st. Myatt's was the better price coupled with a promise of installation on July 3rd.Their team showed up at 7:30 am and was finished with both zone units before 11:00 am, that was amazing. They were extremely professional -- put down tarps on floors and covered the units when hauling them in and out of our home. Best appliance replacement experience that we have ever had!
55

25-Jun-2024

Product or service reviewed: Repair

My AC went out over night and by the morning my house temp was climbing into the 80s.. I called Myatt AC at 8:00 a.m. and they assured me they would figure it out and remedy the problem. A new capacitor a few hours later and I had a cool house. .Bernie and his staff had the problem fixed by that afternoon. I appreciate their timely efforts to help me out.
55

21-Jun-2024

Product or service reviewed: American Standard AC and a Mitzibishi mini-split

5+++ stars!! I cannot recommend enough. Bernie responded right away when my AC went out - fixed it enough to get by quickly (at my house within 30 min of phone call). Then was able to install a new unit and a mini-split for a porch room so quickly. There was a whole team of amazing and courteous workers at the house by 7 AM and were done with EVERYTHING by noon! Everything works great and he really gives the best deals around!
55

15-May-2024

Product or service reviewed: New AC unit

Bernie and his crew were so quick to help us! They were very knowledgeable and knew exactly what we needed. He never tried to oversell us on anything unnecessary like the other companies do. He was even so kind as to give us a temporary solution until we could get our new AC unit installed so that we were not left to simmer in our hot house all weekend. I highly recommend Myatt AC for any and all AC and duct work! Thank you so much!
55

11-May-2024

Fair Price. Prompt and excellent installation. Friendly and knowledgeable technician's.
55

08-May-2024

Product or service reviewed: AC Repair

We had an issue with one of our units recently and called late in day for assistance. Bernie Myatt came out the next morning and had the unit up and running quickly. We have used Myatt AC for many years and this company is very reliable. We highly recommend Bernie Myatt and his team.
55

11-Apr-2024

Product or service reviewed: HVAC

Bernie and his team replaced my HVAC system and duct work. Everyone was very personable, knowledgeable, & efficient. It was definitely a positive experience. I would not hesitate to recommend them for any HVAC needs.
55

21-Mar-2024

Request for assistance on repair was immediate. HVAC system had to be replaced and installation was quick and professionally done. Price was reasonable and fair. Staff was very nice and I would certainly recommend them again, Very good company!
55

13-Mar-2024

Product or service reviewed: New Condenser Ductwork and Furnace

I can't recommend this AC company enough! They provided excellent service in a very timely manner. The technicians were very knowledgeable and professional. I am very satisfied with their work and will definitely be using their services again in the future.
55

27-Feb-2024

Product or service reviewed: Maintenance

Bernie and his crew were amazing! Very nice, courteous, prompt, knowledgable and they repaired our problem! I would highly recommend them without any hesitation. Its not surprising that his company continues to receive 5 star ratings. Thank you Bernie!
55

11-Jan-2024

Product or service reviewed: AC Service Repair

I noticed a humming noise from my outside unit and the fan inoperative. I called Myatt and within 4 hours a technician came to my home, evaluated the problem and a replacement motor was ordered, received, and replaced. My unit is back to 100%. Thanks to all involved. I highly recommend Myatt Heating and Air!!!
55

28-Dec-2023

Product or service reviewed: Service call

Myatt has been servicing our unit for 16 years. Exceptional customer service, friendly techs, and accurate diagnostics! Thank you for keeping us up and running! Highly recommend for install, maintenance, and service!
55

23-Dec-2023

Product or service reviewed: Air Conditioner

When air or heating go awry, panic sets in. You don't know what's wrong and you're concerned with the following - can it be fixed quickly, how much will it cost? Myatt Air Conditioning has never once let me down when in need. They know what they're doing. Accountability, communication are of the utmost quality. Don't hesitate to call. They are the helping hand you're looking for with regard to your heat and air.
55

06-Dec-2023

Product or service reviewed: HVAC system

Major shout out in appreciation to a company who goes above and beyond. @BernieMyatt at Myatt Air Conditioning &Heating! They actually went from dt Charleston to Florence SC to pick up an HVAC system for my mother when her system died suddenly yesterday. Amazing! And then they got it installed today! Please call Bernie for any of your HVAC issues
55

18-Oct-2023

Product or service reviewed: Heil ac and heat pump

Wow, wonderful team, everyone had a job to do. They arrived 30 minutes early and completed the job that afternoon.. l needed both ac and heat replaced, it broke down the hottest part of august.. Bernie made sure the work was done right . He definitely shows his years experience.. we go back 30 years , hes still running the company.. lm very happy with new unit and very grateful that Bernie put it in. Thank you Myatt AC and Heat and to all co workers that made this happen.. God Bless you all
55

11-Oct-2023

Product or service reviewed: a/c unit

Good work. NIce people. Above and beyond kind of crew.
55

28-Sep-2023

Product or service reviewed: new duct work

Bernie Myatt and his crew was very polite and professional. I called on Monday and they came on Tuesday and accessed the situation corrected the problem and advised of the additional work needed. Returned on Wednesday and completed it all that day. Thank you for the quick response.
55

25-Aug-2023

Product or service reviewed: A/C Emergency Service

It's late in another 'feels like' 105 degree day. A power 'kazot' flies through the power lines, and in the aftermath, out outdoor unit is having a seizure. Rattle, rattle, rattle... then back to normal. Except... warm air out of the vents. Jeeze.It's 3:00 PM in the afternoon. Called the gentleman who installed the system, but his crew is down in Beaufort. No luck. He suggested calling 'Bernie' at Myatt A/C and Heating.Why not? Otherwise, we're going to poach in this house. Call the main office. Calm courteous response. Asked good questions to determine that critical nature of the situation. Excused herself to make some calls, then called back promptly.My mental clouds parted when I heard, 'we will be out today'. Huzzah!Bernie the owner came to us himself, after a long day. Courteous and on target, he diagnosed and repaired the problem swiftly. First, we are thankful that the power surge didn't destroy out system, but right behind that we are thankful for the professional, courteous response from Bernie and the whole crew at Myatt A/C and Heating.Myatt A/C and Heating is now my go to source for climate control in our home. You should give them a try! I'm sure you will not be disappointed!
55

09-Aug-2023

Product or service reviewed: AC SERVICE

I had contacted Myatt AC regarding my unit, and within 2 hours Mr Myatt had personally made himself available to service my problem, quickly locating the issue and replacing the burned out circuit. Within an hour, I was beginning to feel comfortable again in my home. Mr Myatt was very friendly and knowledgeable. The service charge was very reasonable considering the quick response. I highly recommend Myatt AC and Heating.
55

27-Jul-2023

Product or service reviewed: repair

Myatt AC gets a 5 STAR rating from me for responding immediately to my call, promptness, excellent service, friendliness, AND, most importantly, getting my house cooled down on a hot Charleston summer day!! I highly recommend this company!
55

23-Jul-2023

Product or service reviewed: AC

Our AC unit stopped working on the hottest day of the year, and after hours. I called Myatt and left a message with the overnight answering service, not expecting to hear back until the next day. Bernie Myatt called me himself within an hour to see what was going on. This was a Wednesday, and he said they were slammed but could come check it out on Friday (I noted it wasn't an emergency because we have 2 units, and our downstairs unit was ok). Bernie again called me the next morning and ended up coming out himself and fixing the problem by noon. This is a level of customer service that you really don't encounter much anymore. I highly recommend Myatt AC to get the job done for you! I will continue using Myatt for all of my AC needs.
55

20-Jul-2023

Product or service reviewed: New AC Unit

I can't say enough good things about Bernie Myatt and his team. My AC went out when the temperature was in the 90's. I was worried about my dogs in the heat. I could not find anyone willing to come help me the same day, but when I called Bernie he was here in 15 minutes. He quickly assessed my situation and determined that my 23 year old unit had given up. As busy as he is, he was able to make time for me the next day and replace my entire system. Bernie and his team were amazing, they were prompt, worked hard through the heat, and were very respectful. Bernie Myatt is one of the kindest men I know, and I am forever grateful for his help. I will be using Myatt Air Conditioning from now on.
55

19-Jun-2023

Product or service reviewed: HVAC Unclog indoor drain

I called and let the office staff know about the leak on my HVAC, and they had someone out within 5 minutes who unclogged the drain in less than 10 minutes. My AC is going strong with no more leak!! Thanks for always having reliable and quick service!
55

15-May-2023

Product or service reviewed: AC repair

Bernie and his crew have been taking care of our HVAC needs for 10+ years now. We started using them at our former house on James Island when the home warranty folks repair guys fried our unit during the middle of a heat wave in the summer. Bernie brought us 2 window units while his office worked with the home warranty to replace the unit. His team cares about the people not just the work. He now takes care of our new home in West Ashley. They are professional and friendly and always thorough in their work. Bernie is upfront about his pricing which is very reasonable. This is the company you want for all your HVAC needs. They are the best!!
55

12-May-2023

Product or service reviewed: Maintenance

I own an architectural practice on James Island and Myatt Heating and Cooling has provided excellent service at both my home and office for many years. One example is the high efficiency units they installed at my home which reduced my power bills by 50%. The units have literally paid for themselves. Another example is a recent service call I made when I noticed that the air conditioner in my office had stopped working. Since it was already late in the day, the polite and knowledgeable receptionist told me that the all the service technicians were already working at various sites, and that my work would be scheduled for the following day. However, about 30 minutes later, I received a call from the Owner, Bernie Myatt. Bernie said that he was on the way and arrived about 15 minutes later. In less than an hour Bernie had personally completed the repair, and my unit was working great! This level of personal service rare. I can confidently refer my family, friends, and clients to Myatt Heating and Air. Above and beyond!
55

09-May-2023

Product or service reviewed: New Heil 3.5 ton HVAC

Called Myatt AC on a Fri @ 3:30 p.m. as my AC was leaking. I had a 20 yr old system. Bernie came immediately @ unclogged the drain & did not charge for service call. Quoted me on a new 3.5 ton HVAC best price in town! Installed new system excellent service/professional staff & crew. Thank you! Look forward to working with Myatt Heating & Air in the future.
55

12-Apr-2023

Product or service reviewed: two heat and air systems

I knew nothing about Myatt when I called them. Bernie came to my home to assess the situation. He gave me a fair price. I did my homework and got other proposals. Bernie went out of his way to assure that all my questions were answered. He stopped by my house to review what he was going to do. He even did some carpentry work to make the unit fit better for no extra charge. He elevated my condensers outside at no charge. The system is new and under warranty. I have faith that Bernie will continue to provide good service. His employees were respectful and cleaned up their work site. I am looking forward to working with Bernie and his staff in the future.
55

16-Aug-2022

Product or service reviewed: Service call for repair that ended up with a new unit

Our air conditioner was not working, and it was very hot inside the house. We called Bernie, and he personally came to assess the situation within the hour. They did not have all of the parts we needed, so Bernie went to North Charleston to find the part. After looking at the problems with the unit and the cost for the repairs , we opted to replace our unit. They will put the new unit in this Thursday, and we were not charged for the part needed to get us running until Thursday. Bernie and his co-worker went above and beyond to give us great service. I would highly recommend Myatt Air Conditioning and Heating Specialist.
55

25-Jul-2022

Product or service reviewed: Air conditioner

I give Myatt 12 stars . Service was fabulous and very professional . They were very nice and didnt take them long at all . We would recommend to everyone that needs good service
55

11-Jul-2022

Product or service reviewed: Central A/C Unit

I actually would like to give them more stars than 5. I called Bernie on Monday telling him I needed it checked. He came right over and checked it out. Sid we needed a new unit. I told him of my Sister condition and how the house had gotten so hot even with getting the portable unit and a window unit. He called his place where he gets them from to see if they had a 21/2 Ton Heil. They said they had 1 he told them to save it for him. Tuesday morning they started on taking out the old one and just about had it out before the new one got here. They got it installed and after a while the house started to get cool. The companies speedy help with getting it in that quickly was a life saver. All of his technicians were very knowledgeable and professional. I would recommend them to anyone. I am sorry it took me this long to thank them.
55

05-Jul-2022

Product or service reviewed: AC seevice

They stand behind their work! Needed to come back and create a new way to drain condensation and didnt charge for the return trip, work or materialstold me it needed to be fixed the first time so return was no charge. They have always treated us right for over 20 years.
55

20-Jun-2022

Product or service reviewed: AC Unit Repair

If we could give Myatt Air 10 stars we would! Beyond excellent service from owners that care. Lightning struck our unit and my wife with asthma & allergies was home with two dogs and no air by herself during a heatwave. After four days of attempts calling hvac businesses with no results, she called Myatt. The owner and his son personally came within one hour of her call and within minutes assessed the issue & located the part needed. That afternoon, the owner came back with his technician and the unit was fixed quickly same day and at less of a cost! Lifesavers truly, honest good people that know their business and actually care! Will only do business with them in the future.
55

08-Jun-2022

Product or service reviewed: 3ton 15 seer split heat pump system

We called Myatts on Monday to request a quote and had the new system installed that same Wednesday. The team arrived with that was needed to complete the work the same day. The whole team were respectful of us and our property and the end result was perfect. Great job.
55

18-May-2022

Product or service reviewed: Heat Pump

Bernie and team were great. Bernie came on a Monday to assess unit. It was replaced on Wednesday. Bernie Myatt and his team were polite, efficient and did a great job.
55

11-Jan-2022

Product or service reviewed: HVAC line repair

Myatt Air Conditioning came and evaluated a problem and correctly diagnosed where the line leak was coming from and fixed it immediately. Two other companies had come out and could not properly find the leak.
55

11-Jan-2022

Product or service reviewed: Repair

I am very pleased with the service I received from Myatt. I highly recommend.
55

10-Jun-2021

Product or service reviewed: whole new heating and a/c system installed June 2021

Quick service, great price! Youch-came home to a hot house. Called Myatt & Bernie had my new system installed and I was cool again! Thanks!
55

23-May-2020

Product or service reviewed: Costal Air Conditioner and dehumifier - May 22, 2020

My husband and I agree, last night was the best sleep we have had in weeks! We are so thrilled with the Coastal Air Condition and the dehumidifier that was installed May 22. For fifteen years, we have struggled with uneven room temperatures, lack of air coming our of vents and so much humidity that mold would grow on our walls. With our new system, we do not have the air conditioner temperature set as low as we had previously and can set the thermostat to tell the dehumidifier how much humidity we want in the house, keeping us comfortable. The whole system is so quiet, we don't notice when it turns on. The installation crew was experienced, professional, and answered all our questions. Bernie listened to our concerns and gave straight forward solutions. We appreciated the no nonsense approach and fair price. An important message was sent to these consumers when the president of the company dresses like his technicians and is out in the field with his crew. His name is the company name and he cares! Don't be surprised if he appears while the job is being done. We saw him three times! We look forward to many years of comfort!
55

20-Apr-2020

Product or service reviewed: ductwork

All the employees were very professional. Great Job!! Always on time. They were here until the job was done. I will always use Myatt Air for my air conditioning/heating work. .
55

30-Jul-2019

Product or service reviewed: A/C Service handled promptly & efficiently by Myatt Air Conditioning

Great service! Repairman, Harold was super nice! Thank you!